Job Description

onePHG, LLC is a non-franchise, non-big box, family owned, independent group of Hearing Healthcare Practices. We employ proven and talented Hearing Instrument Specialist. We utilize a patient centric approach and require individuals on our team to share and embrace that same passion with the goal of providing referral worthy care. Better hearing and a better quality of life for individuals living with hearing loss can be accomplished with the help of the right hearing professional.

Responsibilities & Duties :

• Professional interaction with patients & physicians
• Working with staff to meet or exceed office goals
• Examine patients to assess hearing needs using diagnostic testing and consultative skills
• Educate patients on their hearing issues and demonstrate compassion in helping improve the quality of life
• Knowledgeable of different hearing aid products offering the latest technology and accessories
• Identify the best solution taking the patient’s needs and concerns into account
• Counsel and educate patients and family members regarding communication, prevention of hearing loss, and more
• Precision, caution, and compassion in using

- A handheld otoscope to examine the ear anatomy

- A hearing booth using insert earphones/bone conduction headsets

- Taking ear impressions

- Other tasks as necessary to perform a thorough examination

• Measuring, fitting, dispensing, and repairing hearing devices and earmolds
• Evaluate and follow up with patients to provide appropriate aftercare such as cleaning, maintenance, and repair of devices
• Recording any all developments electronically in the chart
• Host outreach events
• Participate in written, online, and other form of marketing campaigns
• Assist in growing the practice

Qualifications :

• Master's Degree and/or Doctorate of Audiology -or-
• Mastery of knowledge and understanding of hearing aid products and service -or-
• Certified by the National Board of Certification in Hearing Instruments Sciences (NBC-HIS) or equivalent
• Minimum of 1 year fitting and dispensing hearing products and providing patient care
• Passionate about helping people hear better
• Expertise in helping patients in the process of choosing amplification
• Compassion
• Patience
• Problem-solving skills
• Excellent communication skills, both verbal and written
• High level of attention to detail
• Presentation capabilities, both one on one and, preferably, in group settings
• Strong time management skills
• Commitment to staying up to date on latest research

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