Job Description

Banquet Manager – The Langham, Boston

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be leading a passionate & talented team to drive excellence in guest experience and the overall success of the Banquets Department and all banquet events, by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

• Prepare daily/weekly payroll and schedule
• Schedule and conduct monthly departmental meetings
• Responsible for overseeing successful operation of all function areas
• Responsible for inventory and ordering supplies, approve all requisitions
• Coordinate assignments for all positions on a per function basis
• Ensure maximum level of guest service while maintaining Langham standards
• Process all billing and gratuity on daily basis
• Attend Langham Hotel Meetings
• Conduct annual performance reviews for staff members
• Participating in menu planning
• Interviewing and training new staff members, and handle disciplinary action if necessary

Qualifications:

• Minimum 1 year of leadership experience in a luxury hotel
• High school diploma required
• Experience with and good understand of F&B POS systems, Menu knowledge, and ability to read and execute Banquet Event Orders.
• Strong knowledge of service standards, and different service types (French, Russian, etc.)
• Comply with all local liquor laws, health and sanitation regulations
• Food Safety: Abides by food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food prep and delivery activities
• ServSafe Alcohol and/or TIPs certifications
• Able to grasp, lift and/or carry up to 25 lbs. as needed. Able to work long hours plus the ability to stand, sit or walk for extended periods of time
• Legally authorized to work in the United States

For more information about the property and position, please visit:

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