Job Description

Insight Global is looking for a bilingual customer service-oriented individual to join one of our largest transportation and logistics companies. On a daily basis, this candidate will:

• Utilize phone and email skills to communicate with customers
• Maintain professionalism while solving customer discrepancies
• Track progress within driver routes to ensure on-time deliveries
• Provide verifications, scans, cancellations, and/or changes as needed for customers

Required Skills:

• Ability to Speak both English and Spanish
• Excellent communication skills with internal and external individuals
• Minimum 1 year experience using Microsoft Word, Excel, and PowerPoint
• Call center or customer service experience (1 year minimum preferred)
• High school diploma or equivalent educational experience

Desired Skills:

• Ability to handle multiple tasks at once
• Organizational capabilities
• Willingness to learn and grow within a company

Job Tags

Similar Jobs