Job Description

Job Description

Immediate need for a talented Care Coordinator. This is a 06+ Months Contract to Hire opportunity with long-term potential and is located in Tampa, FL(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-69321

Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process or you can directly email me.
• All interactions with members are done telephonically.
• Provide outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions, or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate.
• Coordinate care activities based on the care plan/service plan and work with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed.
• Serve as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan.
• Communicate with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service.
• May support performing service assessments/screenings for members and documenting the member’s care needs.
• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed.
• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards.

Key Requirements and Technology Experience:

• Key Skills: 2+ years in healthcare / managed care background.
• Must be comfortable completing outbound / inbound calling.
• Looking for someone who can handle HIGH VOLUME calling.
• General Technology experience - Excel, Outlook, Word, TEAMS.
• Nice to have (not mandatory)- Bilingual (Spanish, or Creole,).
• Previous work from home experience.
• High School diploma/GED.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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