Cemetery/Funeral Administrator Job at Buchanan Group Inc., Westfield, IN

eFNkRUVpT3FpblRabklhOCs1YTFSMWlZenc9PQ==
  • Buchanan Group Inc.
  • Westfield, IN

Job Description

Cemetery/Funeral Administrator (In-Office)

We are seeking a compassionate, career-oriented Cemetery/Funeral Administrator to support our in-office operations. The ideal candidate is self-motivated, organized, and committed to delivering exceptional service to families during their time of need. This role requires a high level of professionalism, attention to detail, and the ability to work both independently and as part of a team.

Schedule:

Must be available to work an average of two Saturdays per month .

About Us

We are a well-established, growing organization in the funeral and cemetery industry, recognized for rewarding performance and commitment. Our team offers thorough training in every aspect of the role—from database management and order processing to supporting our sales and operations teams and providing direct client assistance.

Key Responsibilities

  • Maintain and update client records using industry-specific databases.
  • Communicate with families, internal staff, and external partners with empathy and professionalism.
  • Address basic accounts receivable matters, including following up on outstanding balances with clients and sales staff.
  • Generate daily activity reports detailing all transactions and events.
  • Provide broad administrative support across departments as needed.
  • Reliable transportation is required.
  • Provide compassionate, attentive service to families during visitations, services, and throughout their experience.
  • Assist with funeral and cemetery service coordination, including flower placement, register books, and handling central death certificate files.
  • Check and process pre-arrangement files; notarize insurance-based pre-planned arrangements (e.g., Express Funeral Funding).
  • Collaborate with families to plan and create tribute DVDs and ensure timely upload to the web.
  • Coordinate schedules for Guest Relations staff.
  • Print and prepare memorial products with accuracy and sensitivity.
  • Process and reconcile daily bank deposits.
  • Comply with FTC guidelines, including providing General Price Lists (GPL) to consumers.

Qualifications

Education: High school diploma or equivalent required.

Experience: Minimum of 2 years in office administration preferred; experience in funeral, cemetery, or related service industries is a plus.

Computer Skills: Proficiency with Microsoft Office (Word, Outlook) and general computer systems; familiarity with contract management and industry-specific databases is an asset.

Core Competencies:

  • Professionalism, integrity, and discretion in sensitive situations
  • Critical thinking and problem-solving ability
  • Clear, compassionate communication skills
  • Effective time management and ability to prioritize
  • Strong attention to detail and data accuracy

Benefits

  • Medical, Dental, and Vision Insurance
  • Disability and Life Insurance
  • Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
  • Paid Time Off (PTO)
  • 401(k) with Employer Matching
  • Employee Discounts
  • Tuition Reimbursement
  • Wellness Reimbursement Program

If you are a dependable, service-oriented professional looking to make a meaningful impact in the lives of families, we encourage you to apply and grow your career with us.

Job Tags

Contract work, Fixed term contract, Flexible hours, Saturday,

Similar Jobs

LP Consulting

International Travel and Tourism Consultant Job at LP Consulting

 ...Join our Team as aInternational Travel and Tourism Consultant! Do you have a passion for travel and a knack for planning unforgettable experiences? As a International Travel and Tourism Consultant , youll help clients bring their dream vacations to life. From tropical... 

Premier Medical Staffing Services

Travel Nurse RN - Neuro ICU - $2,323 per week Job at Premier Medical Staffing Services

 ...Premier Medical Staffing Services is seeking a travel nurse RN Neuro ICU for a travel nursing job in...  ...3/2025~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours ~ Employment...  ...the healthcare landscape, we offer per-diem, contract and direct hire placements to... 

University of Alaska Fairbanks

Event Staff - UAA Student Position Job at University of Alaska Fairbanks

 ...Event Staff Student will serve as a vital part of the Event Services and Alaska Airlines Center's success. As a team member, you will be an integral part of the events process including preparation, execution, and conclusion. Typical events include but are not limited... 

Hiring Healthcare Heroes

MD Pediatrics Job at Hiring Healthcare Heroes

 ...Embark on a rewarding career in healthcare as an MD in Pediatrics, where your specialized skills and compassionate approach will be pivotal in nurturing and improving children's health. Join a team committed to pioneering pediatric healthcare and supporting your continued... 

Vista Optical in Select FredMeyer Stores

Licensed Optician Job at Vista Optical in Select FredMeyer Stores

Company Description Vista Optical located in select Fred Meyer stores is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. Conveniently located within Fred Meyer, Vista Optical provides great selection and service ...