Customer Service / Live Chat Agents -REMOTE (Part Time / Full Time) Work From Home Job at Randall Fielder, Houston, TX

emlWQkZTZW1oMzdZbUlTNDhacTFTRmVZekE9PQ==
  • Randall Fielder
  • Houston, TX

Job Description

We are seeking highly motivated and dependable Customer Service / Live Chat Agents to join our remote support team. As a Chat Agent, you will be responsible for delivering exceptional customer service via live chat, email, and possibly phone. This is a remote position with flexible scheduling options (both part-time and full-time).Key Responsibilities:Provide real-time assistance to customers via live chat and/or emailAnswer questions regarding products, services, orders, returns, and technical supportTroubleshoot basic issues and escalate more complex problems as neededMaintain a high level of professionalism and empathy with customersDocument customer interactions clearly and accuratelyMeet or exceed performance metrics including response time, customer satisfaction, and resolution rateFollow company policies, procedures, and scripts where applicableQualifications:High school diploma or equivalent (college preferred)Previous customer service or call center experience is a plusStrong written communication skills (spelling, grammar, tone)Comfortable multitasking in a fast-paced, remote environmentTech-savvy; ability to quickly learn new tools and platformsReliable internet connection and access to a quiet work environmentAbility to work independently with minimal supervisionSchedule & Benefits:Flexible shifts available: day, night, weekendPart-time (1530 hrs/week) or Full-time (3040 hrs/week)Paid training providedOpportunity for growth and advancementWork from the comfort of your home
recblid z3d5zkubxsohhgb9hz9mgcxw41iaum

Randall Fielder

Job Tags

Remote job, Full time, Part time, Work from home, Flexible hours, Night shift,

Similar Jobs

Toward-Jobs

Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk Job at Toward-Jobs

 ...Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys. With most of our paid surveys, you have... 

Ardor Health Solutions

Travel Operating Room Registered Nurse - $2,316 per week Job at Ardor Health Solutions

 ...Ardor Health Solutions is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Santa Rosa, California. Job Description & Requirements ~ Specialty: OR - Operating Room ~ Discipline: RN ~ Start Date: 07/21/2025~ Duration: 13 weeks ~36... 

Ascension

Medical Assistant - Primary Care Job at Ascension

 ...Details Department: Primary Care Schedule: Monday - Friday...  ...-term disability Employee assistance programs (EAP) Parental...  ...laboratory tests, radiology tests and medications. Requirements Licensure...  ...services, primary and urgent care, women's health services... 

CANPACK US

Logistics Coordinator Job at CANPACK US

 ...Position Summary The Logistics Coordinator is responsible for the overall logistics support within the CANPACK US Logistics department...  ...providers, and coordinating both domestic, and international, shipments with proper documentation to support CANPACKs freight... 

DHL

Tasker Job at DHL

 ...The core responsibilities of this role include: Prioritizing, scheduling and planning tasks for assigned department. Position: Tasker Shift: 2nd Shift Mon-Fri 12p-8p Pay: $21.00 per hour In addition to the general job description below, the ideal candidate...