Job Description

A Coordinator coordinates meal counts with customer counts for each day’s flights. Primary Duties and Responsibilities: Ensures assigned flights are reviewed with the customers’ onboard service crew. If required, you may also check the flight inside the unit for the flight being reviewed on the field. Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork. Communicates with the onboard service staff about flight components, passenger counts, special meals, crew meals, etc. Qualifications: Education: A High School Diploma or GED is preferred. Work Experience: Up to one year experience preferred. Technical Skills: current U.S. driver’s license. Language / Communication Skills: Must be able to read and write to complete required forms. Communicate effectively with supervisors and co-workers. Requirements of the Job: Works assigned schedule, which may vary and could include weekends and holidays. Works overtime when required. Arrives to work on-time. Complies with company policies. Completes paperwork and related administrative duties. This position requires a business-like appearance, a friendly attitude, and the ability to work unsupervised in a busy airport. Must have excellent attention to detail. Must be able to multi-task. Must be able to interact with customers in a professional manner. Work Environment: Will be exposed to extreme temperature changes and noise. Must be able to lift, push, pull, and move product, equipment, and supplies up to fifty (50) pounds frequently during shift. Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours. Must be able to work at heights up to 25 feet or more depending upon aircraft. Demonstrated Values to be Successful in the Position: Employees at Gategroup are expected to live our Values of Excellence, Integrity, Passion, and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect, and we act with integrity. We communicate and keep each other informed. We put our heads together to problem solve and deliver excellence as a team. We have passion for our work, and we pay attention to the little details. We foster an environment of accountability, take responsibility for our actions, and learn from our mistakes. We do what we say we will do when we say we are going to do it. We care about our coworkers, always taking an opportunity to make someone’s day better. The above statements describe the general nature and level of work the individual(s) assigned to this position perform. They are not intended to be an exhaustive list of all required duties, responsibilities, and skills. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Gate Group is an equal-opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or other category under applicable law. We are accepting applications for this position on an ongoing basis. If you want to be part of a team that helps make travel and culinary memories, join us! About gategroup: gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries across all continents.

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