Front Desk Assistant Job at NI Features, Orlando, FL

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  • NI Features
  • Orlando, FL

Job Description

Job Description

Job Description

Are you a professional, friendly, and detail-oriented individual with a passion for customer service? If so, we have the perfect opportunity for you to make an impact and be the welcoming face of our Orlando-based team!

We are seeking a motivated Front Desk Assistant to join our dynamic team. This full-time or part-time position is ideal for someone who thrives in a fast-paced, customer-focused environment. No prior experience? No problem training is provided , so youll have all the tools you need to succeed from day one.

Key Responsibilities:

  • Greet guests, clients, and visitors in a warm and professional manner, ensuring a positive first impression
  • Answer phone calls, emails, and inquiries promptly and efficiently
  • Schedule appointments, meetings, and manage calendars for team members
  • Process check-ins, check-outs, and handle billing inquiries with accuracy
  • Maintain a clean and organized front desk area, ensuring everything is running smoothly
  • Handle administrative tasks such as filing, data entry, and correspondence
  • Collaborate with other team members to ensure operations are running efficiently
  • Resolve customer issues and concerns in a timely and professional manner
  • Provide exceptional customer service, assisting guests with directions, recommendations, and any other needs

Why You'll Love This Position:

  • Flexible Hours: Whether you're seeking a full-time or part-time role, we can accommodate your schedule.
  • Training Provided: No experience? No worrieswell equip you with the necessary training to thrive in this role.
  • Professional Environment: Work in a polished, professional setting where you can develop valuable skills that will last a lifetime.
  • Opportunities for Growth: As you gain experience and excel in your role, there are numerous opportunities for advancement within our company.
  • Impactful Role: As the first point of contact, youll play a crucial role in shaping the overall experience for every guest or client.

Who Were Looking For:

  • Exceptional communication skills, both verbal and written, with a professional phone demeanor
  • A positive, approachable attitude with a focus on customer satisfaction
  • Ability to stay organized, manage multiple tasks, and work under pressure
  • Detail-oriented and reliable, with strong problem-solving skills
  • A team player who enjoys collaborating with others to achieve common goals
  • A proactive and friendly attitude, with a passion for delivering outstanding customer service
  • Prior experience in customer service or administrative roles is a plus, but not required

If you're ready to contribute to a positive, high-energy environment where your organizational and customer service skills can shine, apply today!

Join Our Team and Help Create an Exceptional Experience for Every Guest!

Job Tags

Full time, Part time, Flexible hours,

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