Onsite - This role is categorized as onsite. This means the successful candidate is expected to report on-site on a full-time basis.
The Role
*This is a 2nd shift position* We are seeking an experienced, innovative, and solution-driven General Supervisor to join the Customer Care and Aftersales team at the Cincinnati National Distribution Center. This function will lead and manage both salaried and UAW employees of the 2nd shift Outbound operations team. The role is responsible for the day-to-day operations of safely and timely execution of order fulfillment.
This leadership role requires ensuring compliance with safety regulations and maintaining the timeliness of shipments to our customers. The ideal candidate will possess strong supervisory skills, a background in inventory management, and a commitment to quality assurance.
Within this role the General Supervisor position is a leadership role that will be supported with on-the-job training, professional development, and opportunities for career growth.
What You'll Do (Responsibilities):
Supervision and Leadership:
Oversee and guide daily operations within the warehousing facility
Lead, train, and evaluate a team of supervisors and support staff
Foster a positive and collaborative team environment
Ensure compliance with company policies, safety standards, and industry regulations
Collaboration with UAW leadership/Team Members
Safety and Compliance:
Workplace Safety System (WSS)
Ensure compliance with all safety regulations and industry standards
Ensure compliance with DG shipments per DOT requirements
Conduct regular safety audits and training sessions for staff
Address any safety concerns or incidents promptly
Global Manufacturing Systems (GMS):
Lead and Execute all aspects to drive continuous improvement
Timeliness and Customer Satisfaction:
Ensure the timely processing and shipment of orders to customers
Monitor and optimize workflow to meet delivery deadlines
Collaborate with the logistics team to improve shipment processes
Your Skills & Abilities (Required Qualifications):
2+ years of experience within a leadership role
Excellent organizational and problem-solving abilities
Computer skills to develop, maintain, and analyze data
Proficiency in inventory management software and Microsoft Office Suite
Strong communication skills, both written and verbal
Experience with UAW partners
Ability to prioritize multi projects simultaneously
Ability to work in a fast-paced and dynamic environment
This position is for the 2nd shift Outbound operations (Core hours 3:00pm-11:30pm)
Travel - 10%
This job may be eligible for relocation benefits
What Will Give You a Competitive Edge (Preferred Qualifications):
Bachelor’s Degree or equivalent work experience
Global Manufacturing System Knowledge and execution experience
Problem-resolution/Labor Relations experience
Inventory Control/Quality
Lean Manufacturing Processes
Warehouse and Order fulfillment experience
Desired Attributes:
GM Cultural Behaviors: Be Inclusive, Think Customer, Innovate Now, Look Ahead, One Team, Be Bold, It’s on Me and Win with Integrity.
Integral: Demonstrates integrity and ethical behavior.
Effective Communication: Clearly conveys information and ideas to individuals and teams in a manner that engages them and helps them understand and retain the message.
Resilient: Adaptable and able to handle stress and challenges.
Detail-Oriented: Attentive to details and accuracy.
Student of the Business: Continuously learning and improving.
Tech Savvy: Proficient with technology and inventory management systems.
Ambitious: Driven and motivated to achieve goals.
Team Player: Works well with others and fosters a collaborative environment.
Proactive Problem Solving: Anticipates potential issues and implements solutions before they escalate.
Commitment to Excellent: Sets high performance standards and strives for continuous improvements in all aspects of work.
Passionate: Enthusiastic about the automotive industry.
Time Management: Manages time effectively and meets deadlines.
Managerial Courage: willing to make the unpopular and difficult decisions, provide direct and actionable feedback.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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