Job Description

DAY TO DAY: Our client is looking for experienced Security Officers to join their growing team! The Security Officer II role involves carrying out security tasks with professionalism and positivity, interacting with the public, patients, employees, and administrators. This role responds to various types of calls, offering help in both emergency and non-emergency situations. The officer investigates and records safety hazards, incidents, and criminal activities, both electronically and in writing. They patrol specified areas to ensure the safety of the public, patients, employees, and property. They are held accountable by the department's hierarchy for their initiative, judgment, and overall competence in performing tasks, responding to service calls, and carrying out everyday duties. They actively contribute to exceptional customer service and take responsibility for maintaining respectful relationships with everyone. The position necessitates successful completion and clearance from physiological and physical fitness screenings.

As a proactive security officer, you are assigned to specific areas where you perform critical tasks to maintain safety standards. Your duties include:

1. Patrolling and Vigilance:

* Regularly patrolling designated areas to ensure a visible security presence.

* Performing security-related tasks, such as checking doors and monitoring activity.

* Investigating any suspicious activity or individuals.

2. Reporting and Communication:

* Reporting hazards, unusual circumstances, or suspicious incidents to the Security Operations Center.

* Keeping your supervisor informed about any noteworthy activities or events.

* Responding promptly to varying levels of vulnerability, including life-threatening situations and natural disasters.

3. Emergency Response:

* Acknowledging and appropriately handling emergency, non-emergency, and alarm calls.

* Safely assessing alarm causes and providing assistance or direction as needed.

* Administering initial first aid based on your training level.

4. Fire Safety and Prevention:

* Responding to fire alarms during drills and actual incidents.

* Conducting helicopter fire prevention assessments and responding to helicopter fires.

* Maintaining effective communication with supervisors and fellow officers.

5. Conflict Resolution and Physical Management:

* De-escalating disputes between individuals using verbal techniques.

* Physically managing combative or violent persons when necessary (following annual aggression management training).

6. Enforcement and Assistance:

* Enforcing hospital rules and regulations within your assigned area.

* Assisting visitors with directions and information.

* Safely escorting people or property to desired destinations.

7. Investigation and Documentation:

* Interviewing and investigating individuals involved in suspicious or illegal activities.

* Documenting safety hazards, incidents, and criminal activities.

* Reporting findings to Security Administration and law enforcement.

8. Additional Duties:

* Participating in approved activities beyond security operations (e.g., morgue transport, fire extinguisher checks).

* Detaining unauthorized individuals as defined by policy or state law.

Conducting annual security assessments for individual hospital properties.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .


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Required Skills & Experience

MUST HAVES:

* 5+ years security experience

Customer service skills and being able to handle difficult patients and de-escalate situations is HUGE

* Knowledge of Access Control and CCTV systems

Understanding of Emergency Management principles


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Insight Global

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