Job Description
Job Description
The Housekeeper at the Home2 Suites by Hilton Southaven is primarily responsible for cleaning and preparing attractive guest rooms, hallways, and public areas in the hotel.
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ESSENTIAL FUNCTIONS
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\n - Follow company and brand procedures in the cleaning and preparation of guest rooms.
\n - Complete all pre-cleaning duties such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
\n - Remove all trash and dirty linen from guest rooms.
\n - Ability to do repetitive duties such as bed making and bathroom cleaning.
\n - Replacing bed linens and replenishing guest room supplies.
\n - Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.
\n - Interact with guests and team members in a friendly, service-oriented manner.
\n - Maintain regular attendance as required by scheduling.
\n - Maintain company and brand standards of personal appearance and grooming.
\n - Thoroughly clean and restock the required number of guest rooms as assigned per shift.
\n - Complete any special requests made by guests or other departments on the behalf of guests.
\n - Report any maintenance issues or lost and found items to supervisor or manager.
\n - Perform other duties as assigned.
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MINIMUM QUALIFICATIONS
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\n - Must have a positive attitude and willingness to learn.
\n - Must have the ability to communicate effectively and clearly.
\n - Strong attention to detail.
\n - Physical ability to stand/walk the entire shift and perform repetitive motions.
\n - Ability to work well in stressful, high-pressure situations.
\n - Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
\n - Must be able to convey information and ideas clearly.
\n - Must have a desire to serve all guests.
\n - Must be 18 years of age or older to perform this job.
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PREFERRED QUALIFICATIONS
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\n - Experience cleaning in a hotel or a related field.
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Our Company
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\n - MCR is the 3rd-largest hotel owner-operator in the United States.
\n - Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
\n - MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
\n - MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
\n - MCR was named one of Fast Company ’s 10 Most Innovative Travel Companies of 2020 .
\n - MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
\n - For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
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What we offer/What’s in it for you?
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\n - Hotel Discounts
\n - Weekly Pay
\n - Paid Time Off
\n - Retirement Options
\n - Referral bonuses
\n - Career advancement & upward mobility
\n - Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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Job Tags
Weekly pay, Holiday work, Full time, Flexible hours, Shift work, Night shift, Weekend work,