LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

eEM5QkVDT25pbkxRbVkyNS81dTBSbHFkeEE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

The Guidance Center

Therapist, At-Risk Youth Job at The Guidance Center

 ...specialized highly respected practice in a home/ community based setting. MST Therapists...  ...facilitate behavior change in the acting out teen. Multisystemic Therapy is a...  ...delinquency prevention program and therapists work in the home, addressing the root causes of... 

MedPro Healthcare Allied Staffing

Travel Physical Therapist Assistant (PTA) Job at MedPro Healthcare Allied Staffing

 ...Job Description MedPro Healthcare Allied Staffing is seeking a travel Physical Therapy Assistant for a travel job in Inglewood, California. Job Description & Requirements ~ Specialty: Physical Therapy Assistant ~ Discipline: Therapy ~ Start Date: 07/28/2... 

Derma Made

Sales Recruiter Job at Derma Made

 ...Knows how to sell a 6-figure job to a skeptical , high-performing sales rep... And isnt afraid to hit the phones , dig through...  ...youve got the horsepower WHO YOULL BE HIRING FOR: A medical skincare line that sells topical products to dermatology, medspa... 

Bestica

Travel Clinical Lab Scientist (CLS) - $2,414 per week Job at Bestica

 ...Bestica is seeking a travel Clinical Lab Scientist (CLS) for a travel job in San Jose, California. Job Description & Requirements ~ Specialty: Clinical Lab Scientist (CLS)~ Discipline: Allied Health Professional ~ Start Date: 06/23/2025~ Duration: 13 weeks... 

Enns Brothers

Agricultural Equipment Technician - NOC 72401 Job at Enns Brothers

 ...Job Description Job Description Our Neepawa location is currently looking for an experienced Agricultural Equipment Technician to join our high performing service team. In this role, you will perform basic/complex diagnostics, service repairs and maintenance work...