Job Description

Marketing and Customer Success Analyst NEED - Chandler, Arizona

We are looking for a temporary Marketing & Customer Success Analyst to report directly to the VP and Head of Strategic Marketing .

Support Marketing activities such as social media campaigns, website updates, collateral generation and trade show participation. Work with internal business units and external stakeholders to collect and organize information. Responsible for collecting, analyzing, and interpreting sales and website data to identify opportunities and areas for improvement. Provide actionable insights to the sales team by creating reports, analyze dashboards and forecasts. Help in quote generation and purchase order verification processes.

Key responsibilities:

• LinkedIn campaigns, SEO: Run LinkedIn campaign for different products, report and monitor their effectiveness. Work with outside vendors to optimize the website for search engines
• Website: Work with different business units to periodically update content on the website. Work with outside developers to add or change web pages
• Data analysis and reporting: Extract and analyze sales data from social media campaigns, website traffic and CRM systems to generate reports and highlight key metrics
• Sales Operations: Generate quotes for products and systems. Verify incoming customer purchase orders against the quotes
• CRM: Maintain data within the CRM system, ensuring accurate data entry and updating sales information regularly
• Ad-hoc analysis: Conduct data analysis to support specific sales or marketing initiatives or answer ad-hoc questions from stakeholders
• Trade Shows: Effectively communicate within and outside of the organization to complete all the tasks for successful trade show presence. Collaborate with different groups to get the desired results.

Required skills:

• Strong analytical skills: Proficiency in data analysis techniques, including statistical analysis, trend identification, and data visualization
• CRM systems: Familiarity with CRM platforms (e.g., Salesforce) to manage sales data and generate reports
• Excel skills: Advanced knowledge of Excel functions
• Business acumen: Understanding of sales processes, market dynamics, and key sales metrics
• Project management and Communication skills: Ability to manage work through contractors, and to clearly present insights to both technical and non-technical audiences
• Problem-solving skills: Identifying issues within sales operations and proposing data-driven solutions

Education and experience:

• Bachelor's degree in engineering, business, marketing, statistics, or related field
• Experience with market analysis, sales data analysis and reporting
• Familiarity with CRM systems
• Familiarity with social media tools such as LinkedIn Campaigns and Google Ads
• Familiarity with tradeshow and conference participation, work with internal and external stakeholders to have a successful presence
• Proven ability to work independently and collaboratively with cross-functional teams
• Ability to work with outside contractors to get the projects completed on time

Key details:

• Commitment: 3 months (potential for extension based on business needs)
• Schedule: Monday – Friday
• Location: On-Site

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

Job Tags

Similar Jobs