Description SAIC is seeking a Network Engineer (Fleet Support) to join our TACNET ISEA team. This position is a fully remote position supporting dedicated distance support to US Navy ships in Norfolk, VA. Must be local to area. Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications. The position may require less than 10% of travel throughout the year, both US and international along with some off hours support. PMW-160 is responsible for the Navy's tactical networks, and supporting this entity would require a high level of expertise in both network engineering and the specific technologies used by the Navy. JOB DUTIES: * Dedicated distance support to the US Navy, specifically for the TACNET ISEA Network Engineer in assisting with enterprise-level network support of Naval Information Warfare Systems Command (NAVWAR) Program Executive Office Command, Control, Communications, Computers and Intelligence (PEO C4I) PMW-160 Programs of Record (PoR) systems. * Involves a comprehensive suite of responsibilities tailored to maintain, troubleshoot, upgrade, and ensure the security of complex network systems that are critical for naval operations. * Provide break/fix Information Technology support in a fast paced, high energy environment utilizing phone, chat, email, and remote access tools. * Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution. * Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary. * Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions. * Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment. * Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities. * Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations. * Participate in integrated product teams and engineering/design reviews. Qualifications REQUIREMENTS: * Bachelors and two (2) years or more of related experience; Masters and 0 years related experience. Exceptional years of experience in lieu of degree to be reviewed. * 4 + years experience in Military network environment directly related to the proposed area of responsibility. * Must have an Active Secret Clearance. * Must be a U.S. Citizen. * Administration experience with Cisco switches and routers OR Windows Server. * Working knowledge and experience with basic networking concepts and protocols. * Must have a current DoD IAT Level II certification such as CompTIA Security+ certification. * Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date. DESIRED SKILLS: * 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. * 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems. * 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. * Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software. * Familiarity with DoD chat applications and remote access tools. * Understanding of Databases and knowledge Management tools. * Knowledge on how to query and tailor reports from a database. * Customer Service orientated. * Familiarity with one or more of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF. Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. SAIC
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