Job Description

Patient Educator Diabetes Care & Education Specialist

Join Cleveland Clinic's Willoughby Hills Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialties providing patients with the world-class care Cleveland Clinic is known for. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career.

As a Patient Educator, you will support the goals of the diabetes care and education program. You will provide educational resources to physicians, caregivers and patients, facilitate the organizational change process by promoting and implementing services that achieve individual and organizational improvement, and provide quality service that results in increased effectiveness, e fficiency and adaptability to meet and exceed expectations.

A caregiver in this position works 8 :00am 5:00pm at the Willoughby Hills Family Health Center Tuesday Friday and either the Cleveland Clinic Mentor or Madison location on Mondays.

A caregiver who excels in this role will:

• Provide direct patient care using medical nutrition therapy or diabetes self-management education for assigned patient populations requiring nutrition and/or diabetes support in which medications and monitoring are an integral component in the design of therapy.

• Collaborate with Endocrinology providers to design and administer nutrition and diabetes care and education that supports patient safety in the setting of high-risk medication use.

• Complete comprehensive assessments for each patient including emotional and behavioral health, knowledge level, disease history, desired outcomes, and electronic medical record data.

• Develop an individualized care plan with safe and effective interventions based on the patient assessed needs and goals and promote successful self-management through education and support.

• Utilize the most recent national standards and guidelines for diabetes and obesity care in practice, including the ADCES7 Self-Care BehaviorsTM .

• Use diabetes and weight management technology to assess diabetes status, provide patient care, and track outcomes.

• Deliver specialized interventions and comprehensive counseling and education services to patients with diabetes and obesity who require nutritional management and diabetes care and education.

• Implement care plans, communicate plans, establish a follow-up system (outpatient), and maintain documentation.

• Provide complete, concise, and timely documentation of each patient encounter in the electronic medical record.

• Develop and contribute to Cleveland Clinic sponsored education programs for physicians, nurses, allied health professionals, students, peers and the public.

• Use evidence-based guidelines to create and revise education materials related to diabetes and weight management.

• Participate in program development designed to market and expand departmental services and revenue generation.

• Market services to potential and current referral source s.

• D evelop and implement services in response to needs and wants of patients, referring providers, and administration.

• Complete reports for ongoing productivity and outcomes tracking.

• Adhere to department policies, procedures, quality standards and safety standards and compl y with governmental and accreditation regulations.

Minimum qualifications for the ideal future caregiver include:

• Bachelors degree or higher in nursing, dietetics or a related field.

• Current licensed to practice dietetics or nursing in the State of Ohio.

• Dietitians must have completed a dietetic internship through a credentialed program and have active certification as a Registered Dietitian (RN) or Nutritionist (RDN).

• Certified Diabetes Care and Education Specialist (CDCES) upon hire or within two years of employment.

• One year of experience as a Registered Dietitian or Registered Nurse.

Preferred qualifications for the ideal future caregiver include:

• Connection to and/or experience with a diabetes program.

• Skilled in diabetes technology (insulin pumps, CGM, etc.).

• Understanding of oral and injectable medication for diabetes.

• Comfortable with virtual and in-person visits, group education and focused behavior change coaching.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you:

Physical Requirements:

• Ability to navigate extensively to provide services to a large number of patients throughout the hospital and clinic sites. Must have manual dexterity to sufficiently perform electronic data entry, and demonstrate devices and medications to patients.
• Must have physical ability to measure and weigh patients.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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