Job Description

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor - Lab Robotics & Pre-Analytical Operations to oversee automation systems and pre-analytical workflows in our laboratory. This role ensures the efficient and reliable operation of robotic systems, automated sample handling, and pre-analytical processing. The ideal candidate will have a background in engineering, process engineering, medical laboratory science, or a related field . This position requires strong leadership, technical expertise, and process optimization skills to drive efficiency, quality, and compliance. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

The schedule for this position will be Monday - Friday (12:00am - 8:30am).

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here .

Job Duties/Responsibilities

• Supervise the day to day operations of the specimen processing pre-analytical department
• Supervise and support the operation, maintenance, and troubleshooting of lab automation and robotics systems.
• Oversee pre-analytical workflows, ensuring accuracy, efficiency, and compliance with regulatory standards.
• Serve as a critical liaison between specimen processing and analytical testing departments
• Coordinate specimen workflow to ensure timely delivery to appropriate testing sections
• Monitor specimen integrity and troubleshoot pre-analytical issues that may impact test results
• Directly supervise, train, and mentor team of lab automation specialists in the department
• Collaborate with engineering, IT, and laboratory teams to optimize workflows and resolve automation issues.
• Monitor daily workflow in the lab and schedule adequate coverage
• Responsible for ensuring all shifts in the department are properly staffed
• Research and resolve any production errors while escalating when necessary
• Lead continuous improvement initiatives focused on process efficiency, error reduction, and workflow standardization.
• Monitor system performance, analyze data, and implement solutions for equipment optimization and downtime reduction.
• Perform quality assurance checks to ensure efficiency and accuracy
• Prepare and maintain Quality Assurance records and documents
• Implement and maintain specimen tracking systems to ensure chain of custody
• Meet regularly with direct reports to provide coaching and feedback for their development
• Responsible for administering and managing policies and procedures
• Process and maintain payroll and personnel files
• Perform administrative duties as needed

Qualifications and Experience

• High school diploma or equivalent required
• Associates or higher in laboratory science, engineering, process engineering or related field preferred
• 3 years of relevant operations experience in a clinical laboratory setting, lab automation, robotics, or pre-analytical operations.
• Familiarity with laboratory information systems (LIS) and data analytics
• Understanding of laboratory testing workflows and pre-analytical variables
• High level of attention to detail with strong organizational and prioritization skills
• Previous supervisory or experience leading teams in a laboratory, manufacturing, or automation environment is a plus
• Strong understanding of laboratory automation systems, robotics, and high-throughput workflows
• Proficiency in process and workflow optimization and troubleshooting automated systems.
• Excellent leadership, problem-solving, and communication skills.
• Strong computer skills and working knowledge of Microsoft Office
• Experience with CAP, CLIA, or other laboratory regulatory requirements is a plus
• Experience with Lean, Six Sigma, or other process improvement methodologies preferred
• Strong critical thinking skills with the ability to make decisions in a fast paced environment
• Hands-on experience with liquid handling robots, automated specimen processing, or pre-analytical analyzers preferred
• Ability to manage multiple projects and prioritize in a fast-paced environment.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

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