Spa Manager Job at Gaia Spa, Weston, FL

eHk1SkdDK2dqM0xhbVlHMCtaQ3dSRnFkenc9PQ==
  • Gaia Spa
  • Weston, FL

Job Description

Candidates MUST have relevant spa experience. All other applicants will be denied. Gaia Spa is a rapidly growing membership-based luxury day spa located in Weston, Florida. We are currently seeking a full time Spa Manager to work with the Spa Director.

Spa Managers are responsible, but not limited to, ensuring all guests meet the Gaia Spa standard of customer service excellence, logging inventory, following up with membership sales and cancellation requests, training front desk receptionists, and helping to continually improve the front desk quality of service.

Compensation:

Annual Salary is $50,000 - 80,000. Bonus opportunities available.

Hirees will receive a complimentary package including a 50 minute signature massage, 60 minute signature facial, and one 45 minute Sauna session. Afterwards, employee is eligible for a complimentary massage or facial each month. All employees are also eligible for a 50% discount on all services based upon membership pricing and 15% off all products.

Responsibilities

  • Developing strong, trusting, and warm relationships with new clients and answering inquiries.
  • Answering phone calls and messages to book guests and resolve the needs of our guests.
  • Book and edit appointments on the spa software system.
  • Successfully pitching the membership program while also training the rest of the staff to be successful in their roles.
  • Ensuring back of the house responsibilities are being met.
  • Ensuring all side work and opening / closing procedures are met.
  • Maintaining Inventory
  • Upholding hygiene and cleanliness of the spa to our standards.
  • Monitoring daily transactions each shift for compliance and accuracy.
  • Training new hires and leading continual trainings to maintain high quality of customer service.
  • Informing the director of any updates or relevant information each shift.
  • Resolving guest / member issues.

Qualifications

  • Must be at least 18 years old.
  • Relevant experience in management of spas.
  • Able to pass a background check
  • Must be able to multi-task and remain organized.
  • Must be able to communicate effectively with the team.
  • Proficiency in computer skills and display a willingness to learn.
  • Reading, Writing, and Oral proficiency in English is required. The same skills in Spanish are preferred but not required.
  • Well groomed, engaging, and energetic.
  • Must have flexibility to work weekends and holidays.

Job Tags

Holiday work, Full time, Shift work, Weekend work,

Similar Jobs

Texas Attorney General

Solicitor General | Assistant Attorney General V-VII Job at Texas Attorney General

 ...United States, the Texas Supreme Court, the U.S. Court of Appeals for the Fifth Circuit, and all state courts of appeals. Assistant Solicitors General represent the State,...  ...legislative consideration. Supervises other attorneys and staff as needed. Performs highly complex... 

Internet Brands

Web Interaction Design Intern Job at Internet Brands

Web Interaction Design InternCompany: Internet Brands URL: http://internetbrands.com Location: Los Angeles, CA Headquartered in El Segundo, Calif., Internet Brands (www.internetbrands.com) is an innovative online media company that operates media, community, and... 

Mayo Clinic

Registered Nurse (RN) - Transplant - $35-62 per hour Job at Mayo Clinic

 ...delegates patient care according to skill level, experience, patient acuity, fiscal...  ...applicable care setting is required. All entry-level associate degree registered nurses...  ...Experience working in a team environment. Computer skills required, prior experience with electronic... 

Northwestern Illinois Association

Licensed Sign Language Interpreter Job at Northwestern Illinois Association

 ...Required License: must have ISBE Educational Sign Language Interpreter Approval Northwestern Illinois Association (NIA) is a regional...  ...support. Sign Language Interpreter Benefits: ~ Group Medical, Dental, Vision, and Life Insurance : Available for employees... 

MGM Resorts International

Hair Stylist - Salon - Luxor Job at MGM Resorts International

 ...us. In a collaboration of team efforts, you will provide elevated guest experiences and ensure the seamless operation of the Spa & Salon. By delivering top-notch guest experiences and maintaining station presentability you play a crucial role in elevating the overall guest...