Job Description

Job Description

Job Description

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit

Role Overview

As a Staff Product Manager for Profiles , you will play a key role in shaping the user experience for over 140 million ID.me customers. In this position, you'll be responsible for creating and optimizing user experiences that motivate members to enhance their profiles by adding personal and work-related attributes, ensuring seamless and engaging interactions.

• Enhance the depth and breadth of member profiles and attributes
• Develop user experiences to encourage members to add and update their personal and work profiles
• Validate member asserted attributes through connections with authoritative sources
• Act as the voice of the member in Product UX and API design, gathering direct feedback from customers and members on the evolution of the platform
• Collaborate with cross-functional teams to refine requirements and establish success metrics
• Work with engineering to build the next iterations of the product
• Collaborate with data science and product ops to continue driving improvements in success metrics

• 7+ years in Product Management, with experience in building consumer facing platform products
• Experience operating in a B2B2C environment
• Bachelor's Degree in Computer Science or related field

• SQL, React, GQL
• Experience delivering products that delight users and drive measurable impact
• Experience managing internal as well as external stakeholders, including setting expectations and navigating trade-offs
• Strong communications skills with the ability to communicate with brevity and precision.

The Ideal Candidate Will Thrive In:

• A culture focused on building high-quality products
• A dynamic, fast-paced environment with shifting priorities
• A team player with strong self-management and work ethic
• A self-starter with a passion for technology, learning, and continuous improvement

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

U.S. Pay Range

$175,000—$234,000 USD

Mountain View, CA Pay Range

$202,000—$250,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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